{"id":108,"date":"2026-10-13T22:10:23","date_gmt":"2026-10-13T20:10:23","guid":{"rendered":"https:\/\/primitivatest.com\/levering-retourneren\/"},"modified":"2026-10-14T13:32:56","modified_gmt":"2026-10-14T11:32:56","slug":"levering-retourneren","status":"publish","type":"page","link":"https:\/\/primitivatest.com\/nl\/levering-retourneren\/","title":{"rendered":"Levering &#038; retourneren"},"content":{"rendered":"\n<section class=\"wp-block-group pp-wrap pp-pagehero is-layout-flow wp-block-group-is-layout-flow\"><nav class=\"pp-crumbs wp-block-primitiva-breadcrumb\" aria-label=\"Breadcrumb\">\n\t<a href=\"https:\/\/primitivatest.com\/nl\/\">Home<\/a><span aria-hidden=\"true\">\/<\/span><span aria-current=\"page\">Levering &amp; retourneren<\/span>\n<\/nav>\n\n\n\n<h1 class=\"wp-block-heading pp-page-title pp-mb32\">Levering<br\/>&amp; retourneren<\/h1>\n\n\n\n<p class=\"pp-pagelead wp-block-paragraph\">Met de hand verpakt in Nederland en snel onderweg. Niet tevreden? Stuur het binnen 30 dagen terug.  <\/p>\n\n\n\n<p class=\"pp-jumplinks wp-block-paragraph\"><a href=\"#delivery\">Levering<\/a> <a href=\"#rates\">Verzendkosten<\/a> <a href=\"#tracking\">Volg uw bestelling<\/a> <a href=\"#returns\">Retourneren<\/a> <a href=\"#refunds\">Terugbetalingen<\/a><\/p>\n<\/section>\n\n<section id=\"delivery\" class=\"wp-block-group pp-wrap pp-section-96 is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group pp-two pp-two--top is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group pp-two__side pp-stack16 is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading pp-h2\">Hoe wij leveren<\/h2>\n\n\n\n<p class=\"pp-lead-18 wp-block-paragraph\">Bestel op een werkdag en wij verpakken uw verpakkingen in Nederland binnen 1 werkdag. U kiest de vervoerder bij het afrekenen. <\/p>\n\n\n<div class=\"pp-logos pp-logos--payments pp-logos--medium pp-logos--bordered wp-block-primitiva-logos\">\n\t\t<ul aria-label=\"payments\">\n\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/primitivatest.com\/wp-content\/themes\/primitiva\/assets\/images\/logos\/iDEAL-Wero.svg\" alt=\"iDEAL | Wero\" title=\"iDEAL | Wero\" loading=\"lazy\"><\/li>\n\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/primitivatest.com\/wp-content\/themes\/primitiva\/assets\/images\/logos\/Bancontact.svg\" alt=\"Bancontact\" title=\"Bancontact\" loading=\"lazy\"><\/li>\n\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/primitivatest.com\/wp-content\/themes\/primitiva\/assets\/images\/logos\/Visa.svg\" alt=\"Visa\" title=\"Visa\" loading=\"lazy\"><\/li>\n\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/primitivatest.com\/wp-content\/themes\/primitiva\/assets\/images\/logos\/Mastercard.svg\" alt=\"Mastercard\" title=\"Mastercard\" loading=\"lazy\"><\/li>\n\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/primitivatest.com\/wp-content\/themes\/primitiva\/assets\/images\/logos\/Amex.svg\" alt=\"American Express\" title=\"American Express\" loading=\"lazy\"><\/li>\n\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/primitivatest.com\/wp-content\/themes\/primitiva\/assets\/images\/logos\/PayPal.svg\" alt=\"PayPal\" title=\"PayPal\" loading=\"lazy\"><\/li>\n\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/primitivatest.com\/wp-content\/themes\/primitiva\/assets\/images\/logos\/Apple-pay.svg\" alt=\"Apple Pay\" title=\"Apple Pay\" loading=\"lazy\"><\/li>\n\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/primitivatest.com\/wp-content\/themes\/primitiva\/assets\/images\/logos\/Google-Pay.svg\" alt=\"Google Pay\" title=\"Google Pay\" loading=\"lazy\"><\/li>\n\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/primitivatest.com\/wp-content\/themes\/primitiva\/assets\/images\/logos\/Klarna.svg\" alt=\"Klarna\" title=\"Klarna\" loading=\"lazy\"><\/li>\n\t\t\t<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group pp-two__main pp-ministeps is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group pp-ministep is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"pp-ministep__icon wp-block-paragraph\">\ud83d\uded2<\/p>\n\n\n\n<p class=\"pp-ministep__title wp-block-paragraph\">U bestelt<\/p>\n\n\n\n<p class=\"pp-ministep__text wp-block-paragraph\">U ontvangt direct een orderbevestiging per e-mail.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pp-ministep is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"pp-ministep__icon wp-block-paragraph\">\ud83d\udce6<\/p>\n\n\n\n<p class=\"pp-ministep__title wp-block-paragraph\">Wij verpakken<\/p>\n\n\n\n<p class=\"pp-ministep__text wp-block-paragraph\">Met de hand verpakt in Nederland binnen 1 werkdag.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pp-ministep is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"pp-ministep__icon wp-block-paragraph\">\ud83d\ude9a<\/p>\n\n\n\n<p class=\"pp-ministep__title wp-block-paragraph\">Onderweg<\/p>\n\n\n\n<p class=\"pp-ministep__text wp-block-paragraph\">U ontvangt een track &amp; trace-link zodra het wordt verzonden.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pp-ministep is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"pp-ministep__icon wp-block-paragraph\">\ud83c\udfe0<\/p>\n\n\n\n<p class=\"pp-ministep__title wp-block-paragraph\">Geleverd<\/p>\n\n\n\n<p class=\"pp-ministep__text wp-block-paragraph\">Uw pakket arriveert bij u thuis.<\/p>\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"rates\" class=\"wp-block-group pp-wrap pp-section-96 is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading pp-h2 pp-mb24\">Verzendkosten<\/h2>\n\n\n\n<figure class=\"wp-block-table pp-table pp-rates\"><table class=\"has-fixed-layout\"><thead><tr><th>Land<\/th><th>Levertijd<\/th><th>Verzending<\/th><th>Gratis vanaf<\/th><\/tr><\/thead><tbody><tr><td>Nederland<\/td><td>1-2 dagen<\/td><td>\u20ac 3,99<\/td><td>\u20ac 50<\/td><\/tr><tr><td>Belgi\u00eb<\/td><td>1-2 dagen<\/td><td>\u20ac 3,99<\/td><td>\u20ac 50<\/td><\/tr><tr><td>Duitsland<\/td><td>2-3 dagen<\/td><td>\u20ac 3,99<\/td><td>\u20ac 50<\/td><\/tr><tr><td>Overige landen<\/td><td>3-5 dagen<\/td><td>\u20ac 5,99<\/td><td>\u20ac 100<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">Levertijden zijn werkdagen na verzending. Alle prijzen zijn inclusief btw. <\/figcaption><\/figure>\n<\/section>\n\n<section id=\"tracking\" class=\"wp-block-group pp-wrap pp-section-96 is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group pp-darkband is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group pp-darkband__text is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading pp-h2 pp-h2--md\">Waar is mijn bestelling?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zodra uw pakket wordt verzonden, sturen wij u een track &amp; trace-link per e-mail. Met een account kunt u elke bestelling ook volgen in Mijn account. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-yellow\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/my-account\/orders\/\">Bekijk mijn bestellingen<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline-ink pp-on-dark\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/primitivatest.com\/nl\/contact\/\">Vraag ons team<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"returns\" class=\"wp-block-group pp-wrap pp-section-96 is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group pp-head-row is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading pp-h2\">Retourneren in 4 stappen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">U heeft 30 dagen na levering om uw bestelling terug te sturen.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pp-tiles is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group pp-tile pp-tile--step has-cream-color has-green-background-color has-text-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"pp-tile__no wp-block-paragraph\">01<\/p>\n\n\n\n<p class=\"pp-tile__title2 wp-block-paragraph\">Laat het ons weten<\/p>\n\n\n\n<p class=\"pp-tile__text wp-block-paragraph\">Mail support@primitivapills.com met uw ordernummer en wat u wilt retourneren.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pp-tile pp-tile--step has-ink-color has-yellow-background-color has-text-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"pp-tile__no wp-block-paragraph\">02<\/p>\n\n\n\n<p class=\"pp-tile__title2 wp-block-paragraph\">Verpak het<\/p>\n\n\n\n<p class=\"pp-tile__text wp-block-paragraph\">Plaats de verpakkingen in hun originele verzegeling in een stevige doos of envelop.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pp-tile pp-tile--step has-cream-color has-red-background-color has-text-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"pp-tile__no wp-block-paragraph\">03<\/p>\n\n\n\n<p class=\"pp-tile__title2 wp-block-paragraph\">Stuur het terug<\/p>\n\n\n\n<p class=\"pp-tile__text wp-block-paragraph\">Verzend het naar Primitiva, Radarweg 29, 1043NX Amsterdam, Nederland, en bewaar uw verzendbewijs.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pp-tile pp-tile--step has-cream-color has-blue-background-color has-text-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"pp-tile__no wp-block-paragraph\">04<\/p>\n\n\n\n<p class=\"pp-tile__title2 wp-block-paragraph\">Ontvang uw terugbetaling<\/p>\n\n\n\n<p class=\"pp-tile__text wp-block-paragraph\">Wij betalen u binnen 14 dagen na ontvangst van uw retourzending terug.<\/p>\n<\/div>\n\n\n<\/div>\n<\/section>\n\n<section id=\"refunds\" class=\"wp-block-group pp-wrap pp-section-72 is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group pp-cards3 is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group pp-card-white pp-card-32 is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading pp-h3\">Goed om te weten<\/h3>\n\n\n\n<ul class=\"wp-block-list pp-ticks\">\n<li>Verpakkingen moeten ongeopend en in hun originele verzegeling zijn.<\/li>\n\n\n\n<li>De verzendkosten voor retourzendingen zijn voor uw rekening.<\/li>\n\n\n\n<li>Deel van een 3-pack geretourneerd? Wij herberekenen de korting op wat u behoudt. <\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group pp-card-white pp-card-32 is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading pp-h3\">Terugbetalingen<\/h3>\n\n\n\n<p class=\"pp-bodytext wp-block-paragraph\">Wij betalen het volledige bedrag dat u voor de geretourneerde producten heeft betaald, inclusief de oorspronkelijke verzendkosten, terug via dezelfde betaalmethode die u heeft gebruikt. U ontvangt een e-mail zodra de terugbetaling onderweg is. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pp-card-sand pp-card-32 is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading pp-h3\">Beschadigde of verkeerde bestelling?<\/h3>\n\n\n\n<p class=\"pp-bodytext wp-block-paragraph\">Onze excuses! Stuur ons binnen 5 dagen na levering een foto en wij lossen het op. <\/p>\n\n\n\n<div class=\"wp-block-buttons pp-push is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline-ink pp-btn-sm\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/primitivatest.com\/nl\/contact\/\">Meld een probleem<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"wp-block-group pp-wrap pp-section-72 pp-section-b is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group pp-outlineband is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group pp-outlineband__text is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"pp-outlineband__title wp-block-paragraph\">Still have a question?<\/p>\n\n\n\n<p class=\"pp-bodytext wp-block-paragraph\">Mail <a href=\"mailto:support@primitivapills.com\">support@primitivapills.com<\/a>. We reply within 8 working hours.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/primitivatest.com\/nl\/contact\/\">Contact us<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Levering&amp; retourneren Met de hand verpakt in Nederland en snel onderweg. Niet tevreden? Stuur het binnen 30 dagen terug. Levering Verzendkosten Volg uw bestelling Retourneren Terugbetalingen Hoe wij leveren Bestel op een werkdag en wij verpakken uw verpakkingen in Nederland binnen 1 werkdag. U kiest de vervoerder bij het afrekenen. \ud83d\uded2 U bestelt U ontvangt [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full","meta":{"footnotes":""},"class_list":["post-108","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/primitivatest.com\/nl\/wp-json\/wp\/v2\/pages\/108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/primitivatest.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/primitivatest.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/primitivatest.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/primitivatest.com\/nl\/wp-json\/wp\/v2\/comments?post=108"}],"version-history":[{"count":0,"href":"https:\/\/primitivatest.com\/nl\/wp-json\/wp\/v2\/pages\/108\/revisions"}],"wp:attachment":[{"href":"https:\/\/primitivatest.com\/nl\/wp-json\/wp\/v2\/media?parent=108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}